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What is the right formula for successful buyer-supplier partnerships?

Video

Summary

As buyers and suppliers of localization services, we strive to establish the right level of service under today's lean operating models. EMC, a global leader in IT, is deploying a model for mutually beneficial partnerships with its localization service providers. In this webinar Gwen Trystram and Annya Sedakova-Bertram from EMC’s Globalization Team focus on the value of capturing real-time quality results, the importance of service level agreements and the benefits of investing time in collaborative partnerships. Watch the webinar to learn more about the journey with our localization partners.

Presenters

Annya Sedakova-Bertram

Originally from Ukraine and a native speaker of Russian, Annya’s interest in languages and cultures sparked during her studies at Bucknell University where she graduated with a degree in International Relations and minors in Russian and Chinese. Studying for a semester in Beijing solidified her desire to someday work for a global company. After her first job with a small private software company DavaViz, working in global channel marketing, Annya had the opportunity to join EMC as a Globalization Program Manager. She later took on her current role leading the Globalization Program Management team. The EMC Globalization Team is a centralized shared service for enterprise-wide localization needs. This structure enabled Annya to drive effective localization processes for software products, marketing, multimedia training and much more. Annya is passionate about her contribution to meet the company’s localization requirements, drive process efficiencies and evolve the globalization strategy at EMC.

Gwenola Trystram

Gwenola Trystram lives in Paris and has been in the localization industry for 20 years. She graduated with a Bachelor in European Studies in Newcastle Polytechnics School, and then studied in the French University of Rennes where she graduated with a Master in Localization with minors in Terminology and Spanish Literature. Gwenola started her career as a terminologist in the Car industry, building a global termbase for part maintenance for PSA. She then took a project manager position with a small localization company, where she used her attention to details and optimization skills to deploy CAT tools and set quality standards. She has also provided linguistic consulting as a freelancer for 5 years before she joined EMC to build a pool of reviewers. Gwenola now leads a multi-cultural team of Language Managers who delivers the right quality at the right time for customers, and ad-hoc linguistic services to support revenue recognition across EMC.